Refund Policy

Aivo Solutions is committed to delivering quality technical support and services. This Refund Policy explains the circumstances under which refunds may be provided.

1. Refund Eligibility

Refund requests may be considered in the following cases:

  • A paid service was not delivered
  • The service was incomplete or not performed as described
  • The refund request is submitted within 15 days of the service date

2. How to Request a Refund

To request a refund, please email our support team at:

📧 info@aivosolutions

When submitting a request, include:

  • Full name
  • Contact details
  • Proof of payment (receipt or transaction details)
  • Service details
  • Reason for the refund request

3. Refund Processing

Once your request is received:

  • We will review your request and confirm eligibility
  • If approved, the refund will be processed within 7 business days
  • Refunds will be issued using the original payment method
  • If denied, we will provide an explanation

4. Non-Refundable Items

Refunds will not be issued for:

  • Downloadable software or digital products once delivered
  • Services that have already been fully completed
  • Services provided after a refund request has been submitted
  • Services terminated due to violation of our Terms and Conditions

5. Policy Updates

Aivo Solutions reserves the right to update this Refund Policy at any time. Updates will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions regarding this Refund Policy, contact us at:

📧 info@aivosolutions

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